A 90 day hands on program built for teams by industry experts to increase
profits by 30%.

Welcome to the Process Improvement for Profit Program

The Process Improvement for Profit (PIP) program is designed to position organization to scale to higher profit goals.

Through a blend of online and offline support participants will identify the root cause of existing process gaps that are creating revenue leakage along with designing a enhanced business process to:

-Create a better client experience

-Reduce operations cost

-Establish consistent employee metrics and KPIs

-Provide clarity and direction to employees on how to complete tasks and work assignments

-and more 

What do you receive?

A program built for teams.

Each company that enrolls into PIP will receive access for up to 3 leaders to participate in the program as a group and work directly with a Strategic Advisor. Need to add more team members? We have you covered additional team members can be added to support your project goals. (Additional fees will apply)

Business Process Industry Experts with 20 + Years of Experience

Our Strategy Team has over 20 years of experience identifying process root causes within small to global enterprises, implementing solutions, leading projects and Business Requirement Documentation design.

Relevant Up to Date Content

Through the online support model your team will work together to complete each online module that contains up to date and relevant strategy and teachings specifically for Business Process Improvement. The online training can be access from any mobile or desktop device and includes 11 training courses with step by step instructions for each process step to review within your organization.

Live private support

Starting with the welcome process you and your team will work directly with a Strategic Advisor to establish the project goals, risks and watch items. During the first 90 days of the program you will meet bi-weekly with your Advisor as you complete the modules in the program, to work through the project plan and new business process.

easy to follow online program (Lifetime access)

Through our VOS University you will receive access to PIP (Process Improvement for Profit) the core of our program. The course contains easy to follow detailed video tutorials to identify process gaps, design and implement process enhancements. The program comes with 11 training courses with step by step instructions for each process step to review within your organization along with checklists and workbooks.


How the Program Works

Months 1 & 2

Week 1 - Private Onboarding Call

Meet with a VOS Strategic Advisor to discuss project scope, goals and to create a process improvement action plan to serve as the guide throughout the program.

Week 2-3 Know Your Customer 2.0 Foundation

Through the online programs you and your team will build the foundation of the business process improvement by completing the Know Your Customer 2.0 exercises.

Week 4 Private Strategy session (Process Gap Analysis preparation)

In this one on one session with your team our Strategic Advisor will review your program work and prepare you for the process gap analysis.

Week 5-6 Process Gap Analysis

The process gap analysis is a core element to any business process improvement work. Through module 3 in the online program your team will be guided step by step on how to identify the root cause of existing process gaps.

Week 7 Private Strategy Session (Next Steps Project Plan)

In this one on one session with your team our Strategic Advisor the focus is to create a next steps project plan that will include risk assessments and benefits of the process changes identified.

Week 10 Private Strategy Session (Project Launch Plan)

Ready. Set. Launch. With the process gap analysis and project plan completed in this session with your team our Strategic Advisor will guide you though launching the process improvement project within your organization.

Meet the Courses

Module 1 – Laying the Foundation 

-The Keys to Process Improvement Success


Module 2- Know Your Customer 2.0

-The Importance of Knowing Internal Customers – Colleagues, Managers and Departments

-The External Customer- What ROI Do You Provide?


Module 3 – Identifying the Root Cause of Business Process Gaps

-Preparing for the Process Gap Analysis

-Conducting a Process Gap Analysis

-Leveraging Data to Validate Root Cause Findings

-Creating a Business Process Map


Module 4 – Preparing to Launch a New Operations Process

-5 Fundamentals to a Effective Project Plan


Operations Resource Library

-Creating Client Loyalty

-Gaining Employee Buy In

-When Communications Fail. How to Create a Recovery Plan.



“AN 25% increase in revenue”

“The strategy LaDawn created increased the sales of an existing best selling program by an additional $40K, within a few months! She also created a streamlined process to on-board new employees and support my growing business”

-Amanda Abella, CEO OF Amanda Abella, Author, Corporate Brand Ambassador & Blogger


“Working with LaDawn was not only powerful but also enlightening. I created a six figure business whilst on my maternity leave and I had learned so much but there were certain areas that I struggled with as it was my first business. They helped me put a strategy in place for the next 6 months in regard to marketing.”

-Noor Hibbert, TEDx Speaker, Hayhouse Author, 6 figure Business and Life Success Coach

Receive a copy of our Process Improvement Case Study


What You Receive

-Work with a private Strategic Advisor for 90 days to guide you throughout the process

-Training from industry experts with 20+ years of hands on business process experience

-Private onboarding call

-Include up to 3 team members at one price

-Lifetime access to a user friendly online learning university

-A next steps project plan outline 

-Program workbooks and checklists 

-11 easy to follow video tutorials 

-Special members only pricing to events 

Want to add additional team members? Contact our office at support@vosgroup.org for more information

Course Information

Registration Date: Accepting new applicants 

Length: 90 days 

Effort: 6-8 hours per week per team of 3 employees, self paced learning online with a Strategic Advisor

Price: $15,000 (USD) 

Payment options: You can either pay for the program  in full or you may opt for a two-part payment plan over the course of 8 weeks. Are additional installment plans or financing available? Yes, contact our Sales Team at hello@vosgroup.org or 1.714.485.3719 for details. 

Program Language: The program is taught in English.  

How to get started

To get started in the PIP program is easy and we have outlined the steps for you below.

First- Click the button below to remit a program reservation fee. 

Second – Next, a member of our Client Support Team will contact you within 24 business hours to schedule your onboarding call and you preferred payment option. 


Receive a copy of our Process Improvement Case Study